The shipping method we used was not low cost but our product arrived safely and on time so we were happy
- Goods purchased during the week are placed in the shipping process.
- Once the item is placed in the shipping process, the purchased item will be delivered to the customer within 30 business days (5 days in a week - holidays)
- Force majeure conditions are outside the company's obligations and are added to 30 business days.
- Tariff (import fee) for customs cost vary from country to country, all of which are customer-related, and the company has no liability whatsoever.
Free shipping
from time to time, we run free shipping promotions. to be notified by email, simply sign up by creating an account here.
Online expert support
you can check the current status of your shipment by signing into your account and visiting the 'orders' section.
Money back policy
Based on the items mentioned in the returns & refund clause, you can return the goods and get their money back.
Insurance
we insure each purchase during the time it is in transit until it is delivered to you.
Order confirmation
please also ensure that your contact details are filled in accurately, so that we can contact you if necessary.
Order delivered
we aim to deliver all orders within 10 working days within area and within 30 days for all other destinations.
You could easily see an estimate of how much your shipping charges would be by adding an item to the shopping cart
- to offer you the best service and ensure fast deliveries we have chosen to work with post.
- shipping rates are Variable per destination. your rate will be automatically calculated upon order confirmation (before payment) by entering the shipping destination.
- if the order is not delivered or in case of non-conformity of the product(s) delivered, the customer has 7 days as from order confirmation to inform in writing.
- we are unable to redirect orders once items have been dispatched, so please ensure there is someone who can sign for your order at the specified shipping address,
